Refund policy
Thank you for shopping with NL Smarttech. We want you to be completely satisfied with your purchase.
đ Returns
We accept returns within 30 days of receiving your order.
To be eligible for a return:
The item must be unused and in the same condition that you received it
The item must be in its original packaging
To start a return, please contact us at:
đ§ Support andtechnologitech@gmail.com
đ¸ Refunds
Once we receive and inspect your returned item, we will notify you about the status of your refund.
If approved:
Your refund will be processed within 5â10 business days
The amount will be automatically applied to your original payment method
â Non-Refundable Items
We do not accept returns or refunds for:
Items on sale or clearance
Gift cards
Used or damaged items (not due to our fault)
đ Return Shipping
Customers are responsible for paying return shipping costs
Shipping costs are non-refundable
đĻ Damaged or Wrong Items
If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery.
Send us:
Your order number
Clear photos of the product
We will offer a replacement or full refund at no extra cost.
âŗ Late or Missing Refunds
If you havenât received your refund yet:
Check your bank account again
Contact your credit card company
Contact your bank
If you still have not received your refund, please contact us at:
đ§ andtechnologitech@gmail.com
đ Order Cancellation
You can cancel your order within 12 hours of placing it.
After that, the order may already be processed and cannot be canceled.